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Shipping Policy

Processing Time :

Orders are processed within 1-2 business days of receiving payment confirmation. Please note that processing time may be slightly extended during peak seasons or promotional periods.

Shipping Methods:

We offer standard and expedited shipping options for domestic and international orders.

  • Standard Shipping: Estimated delivery within 5-7 business days (domestic) and 10-14 business days (international) from the date of shipment.
  • Expedited Shipping: Estimated delivery within 2-3 business days (domestic) and 5-7 business days (international) from the date of shipment. Additional charges apply for expedited shipping.

Shipping Rates:

Shipping rates are calculated based on the destination and the weight of the order. You can view the shipping cost during the checkout process before completing your purchase.

Tracking Information:

Once your order has been shipped, you will receive an email with the tracking information. This allows you to monitor the progress of your shipment in real-time.

Customs and Import Taxes:

For international orders, please note that customers are responsible for any customs or import taxes that may apply. We are not responsible for delays due to customs processes.

Lost or Damaged Items:

We take utmost care in packaging your orders to ensure they reach you in perfect condition. However, if your order is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue and, if necessary, initiate a replacement or refund.

Address Accuracy:

It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Returns and Refunds:

Please refer to our Returns and Refunds Policy for information on returning items and requesting refunds.

Contact Information:

If you have any questions or concerns regarding our shipping policy, please contact us at support@monkeymagic.wtf

Note: This shipping policy is subject to change without prior notice. Please review it periodically for any updates.

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